80% des organisations du secteur public ont commencé à mettre en place des initiatives de partage des données selon le nouveau rapport du CAPGEMINI Research InstitutePress contact: 80% of public sector organizations have started implementing data sharing initiatives New report finds that collaborative data ecosystems help governments to craft a response to systemic challenges, but widespread adoption is yet to come Paris, January 26, 2023 – According to a new report from the CAPGEMINI Research Institute, ‘Connecting the Dots: Data sharing in the public sector’, a vast majority (80%) of public sector organizations surveyed across the world have started implementing collaborative data ecosystems1 initiatives, thus recognizing the need for a joined-up, data-driven approach to tackle the complex challenges they are facing. However, most are at the early stages of implementation, and few have deployed data ecosystems at scale. Besides the challenges of technology, people-based challenges are the main concern – specifically, culture and trust. Capgemini’s research reveals that those that have deployed collaborative data ecosystems or are in the midst of a deployment phase - are already realizing significant benefits of effective data sharing, including an improved citizen experience, and better data-driven policy making. Tackling operational and societal challenges with effective data sharing In addition, citizens are able to benefit from better government services such as a more targeted delivery of welfare programs for the most vulnerable citizens, and improved public safety, police departments citing notably better juridical implementation and improved response times. 74% of public sector organizations that have deployed or are deploying data ecosystems are also seeing improved resilience against cyberthreats. “Whether it’s the pandemic, societal issues such as youth unemployment, or the climate and biodiversity crises: the challenges we face today require a joined-up response from our governments. That’s why they have to share data systematically,” comments Marc Reinhardt, Global Industry Leader for Public Sector at Capgemini. “Creating a culture where decision-making is informed by real-time data is a long-term journey. All players in the data ecosystem must have trust and confidence. But the measurable benefits to citizens’ experience and government efficiency show that data sharing improves outcomes.” Adoption trends and barriers The research also highlights the important role of talent. Public sector organizations require the availability of the right skillsets and the presence of a data-driven culture within their organizations, in addition to developing a holistic skilling program to equip employees with the necessary data management and Artificial Intelligence skills, as well as skills related to managing data privacy. Only 55% of organizations have reported having trained employees on the ethical use of citizen data. Building trust with privacy preservation technology Read the full report here. Methodology About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 350,000 TEAM members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, CAPGEMINI is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion. About the CAPGEMINI Research Institute 1 For the purposes of this research, a public sector data ecosystem is defined as: “A system of data collaboration involving a public sector entity along with other private and/or public organizations and/or citizens. These data collaboration initiatives should benefit the public organizations participating in the ecosystem and/or other target beneficiaries, such as citizens, and help them attain their overall strategic goals and mission.” 2 Data mesh architectures allow for data governance policies to be defined and managed centrally. In the context of data ecosystems, this ensures that security and compliance in the ecosystem are managed according to a common set of standards and policies. Pièces jointes
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